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case study

A Leading OTT Player Grows Revenue By 4X

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    A leading OTT player grows revenue by 4X without increasing team headcount via high levels of automation and a focus on accurate, valuable data.

    • For the sellers, placing advertisements in the form of banners or sponsored listings led to a demonstrable lift in sales on the platform.

    • For the platform itself, advertising could keep a premium set of sellers happy, while adding a revenue stream to their own business.

    Business Challenges

    In building this business, our customer had encountered a number of challenges:

    Manual Ad Operations

    Adding advertising required our customer to add new components to their tech stack and make changes to their platform.

    Inability To Understand Revenue Risk

    Creating this business also created several new and complicated workflows, many of them run manually via email chains, excel sheets, or other offline documents.

    Inadequate Campaign Intelligence

    Our customer experienced a steep learning curve in setting up this business, primarily because advertising was so different from their core e-commerce business.

    Long Invoicing Cycles

    Poor revenue visibility led to long billing cycles and higher working capital costs.

    Goals

    Campaign Delivery

    Have the ability to predict the likelihood of campaign delivery before pushing campaigns live.

    Spot Risks

    Have the ability to spot campaign risks that lead to revenue loss.

    Delivery Rates

    Improve delivery rates with the help of additional targeting suggestions.

    Automate

    Automate campaign creation, monitoring, and reporting.

    Approach

    Identified specific patterns in revenue and delivered risk alerts to the right people at the right time, allowing them to take corrective measures to plug revenue leakage in real-time.

    Simplified big data and turned them into real-time actionable insights on available audience targeting for the sales team.

    Projected delivered revenue insights with booked revenue constraints by leveraging campaign pacing reports.

    Enabled the ability to pivot campaigns well in advance of campaign end-date by auto-generating actionable high-risk alerts per campaign.

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    Phased Implementation

    Out-of-the-box Rollout

    Product rollout with minimal customisations and ready integrations to streamline the sales and revenue processes and information.

    Deeper Functionality

    Customer success and Engagement team deployed to help in rollout and continuous support.

    Subsequent Phases

    Deeper integrations with custom ad server and other systems.

    Customer Outcomes

    1

    Fill rates grew by 3X compared to the pre-2019 average.

    2 frequency

    The platform can quickly spot frequency caps limiting fill rates, and the sales team is equipped to commit to guaranteed delivery.

    3 audience data

    Voiro’s targeting widgets translate extensive, disparate audience data into the latest monetisable and sellable audience data at scale, helping the sales team close better sales deals on the spot.

    4 rate cards

    The OTT platform clearly understands fast-moving audiences in real-time, allowing them to price better and upload better rate cards at scale.

    1

    Fill rates grew by 3X compared to the pre-2019 average.

    2 frequency

    The OTT platform can quickly spot frequency caps limiting fill rates, and the sales team is equipped to commit to guaranteed delivery.

    3 audience data

    Voiro’s targeting widgets translate extensive, disparate audience data into the latest monetisable and sellable audience data at scale, helping the sales team close better sales deals on the spot.

    4 rate cards

    The OTT platform clearly understands fast-moving audiences in real-time, allowing them to price better and upload better rate cards at scale.

    1

    Fill rates grew by 3X compared to the pre-2019 average.

    3 audience data

    Voiro’s targeting widgets translate extensive, disparate audience data into the latest monetisable and sellable audience data at scale, helping the sales team close better sales deals on the spot.

    2 frequency

    The OTT platform can quickly spot frequency caps limiting fill rates, and the sales team is equipped to commit to guaranteed delivery.

    4 rate cards

    The OTT platform clearly understands fast-moving audiences in real-time, allowing them to price better and upload better rate cards at scale.

    Our customer has seen the following benefits from using Voiro:

    • Their ad operations workflows are almost entirely automated, saving massive amounts of time, manpower and cost.
    • The business has grown more than 4X without any increase in team size.
    • Revenue intelligence means that there is no money left on the table. Fill rates have grown 3X, and under-delivery is far lower than industry averages.
    • The platform understands their audience at a granular level, easily turning audience intelligence into sellable audience data.
    • Invoicing cycles are counted in hours, down from several days, leading to big savings in working capital costs.
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    Are you an OTT platform thinking of leveraging advertising?

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    Do you have an ads business that you’re looking to scale up?

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    Do you identify with any of the challenges we’ve discussed here?

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      1

      Fill rates grew by 3X compared to the pre-2019 average.

      2 frequency

      The OTT platform can quickly spot frequency caps limiting fill rates, and the sales team is equipped to commit to guaranteed delivery.

      3 audience data

      Voiro’s targeting widgets translate extensive, disparate audience data into the latest monetisable and sellable audience data at scale, helping the sales team close better sales deals on the spot.

      4 rate cards

      The OTT platform clearly understands fast-moving audiences in real-time, allowing them to price better and upload better rate cards at scale.